Transformation is a communication problem
•1 min read
transformationcommunicationsystems-thinking
Many modernization failures are diagnosed as technical. In reality, they begin as communication breakdowns.
Operations describe pain in operational language. Technology teams interpret it in system language. Management translates it into strategic language. Each layer is internally logical, yet something essential is lost between them.
The result is a technically correct solution to the wrong problem.
Transformation succeeds when translation improves. When operators, builders, and leaders develop a shared vocabulary, system design becomes clearer. Misalignment shrinks before code is written.
The hardest part of modernization is not architecture. It is understanding.
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