Automation without redesign is faster chaos
•1 min read
automationdigital-transformationsystems-thinking
Automation is often framed as acceleration. But acceleration amplifies structure — good or bad.
If a process is unclear, automation spreads confusion faster. If responsibilities are ambiguous, automation multiplies exceptions. If communication is fragmented, automation scales fragmentation.
This is why some automation projects feel impressive but destabilizing. The system moves faster, yet becomes harder to manage.
Speed is valuable only when direction is clear. Otherwise, it magnifies disorder.
Before asking how to automate, the better question is: what exactly are we accelerating?
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